IMPORTANT:
1. Bring Tracking Numbers with you! These are critical to locating a package or determining if they are in transit.
2. Come prepared with all pertinent shipping information (carrier, company, name on package, quantity, basic
description, etc.). This will aid in the location of your packages in a timely manner.
3. It is highly recommended you create and bring with you the return shipping labelsto make shipping your
items back a smoother process at the conclusion of your event.
4. If you are a guest of the hotel and wish to pick up your package upon check-in please label the package(s) as a
Guest Package with your name only (do not reference the event). The package(s) will be stored by the front
desk for you to request at time of check-in.
5. If you would like your package(s) delivered to the exhibit area you must label as noted above with event
information. The hotel will make every effort to deliver your package(s) by setup time to the exhibit area
based on vendor lists and maps provided by event management.

HANDLING FEES:
All shipments will be subject to the following handling fees:
$10.00 per box weighing less than 25lbs
$15.00 per box weighing 25- 100lbs
$30.00 per box weighing more than 100lbs
$200 for each pallet the hotel ships and/or receives
Storage of both boxes and pallets is complimentary for up to 5 days prior to the start date and following the event end date. Additional days will be charged $5 per day per box and $25 per day per pallet and will be stored only if secure storage space is available (this space is limited).